At Themodernwear, managed by Alcyonix Creations Private Limited, we strive to provide a reliable, smooth, and efficient shopping experience for men’s clothing. In this policy, “we,” “our,” and “us” refer to Alcyonix Creations Private Limited, while “you,” “your,” and “user” refer to customers placing orders on our platform.  

We are committed to ensuring that orders are delivered on time and in good condition. This Shipping Policy outlines our delivery procedures and related terms. By placing an order on our website, you acknowledge and agree to the following conditions.  

Shipping Coverage  

• Delivery is available to all serviceable pin codes within India  
• International shipping is not available at this time  

Order Processing Time  

• Orders are typically processed within 1–2 business days after confirmation  
• Processing times exclude weekends and public holidays  
• Once processing is complete, a confirmation email with full order details is sent to the customer  

Estimated Delivery Duration  

Standard deliveries usually take 3–8 business days, depending on the delivery location within India.   

Failed Delivery Attempts  

Delivery may fail due to:  

• Incorrect or incomplete delivery address provided at checkout  
• Recipient not being available at the delivery address  
• Refusal or rejection of the order at the time of delivery  

Next Steps:  

• In such cases, the shipment will be returned to our warehouse  
• Customers may request a re-dispatch after successful verification  

Damaged or Lost Shipments  

• If your order arrives damaged, contact our support team within 48 hours and provide clear photographic evidence  
• For lost shipments, a replacement or refund will be processed after confirmation with our courier partners  

Contact Information  

For any questions or concerns related to shipping or delivery, please reach out to us at: alcyonixcreationspvtltd@gmail.com